KEY ACCOUNT
Key Account Management
more value, stronger relationships, stronger results
Key Account Management
Every SME has (or should have) a portion of its turnover linked to a few strategic customers, the so-called “key customers”.
The problem? Often there is a lack of time, structure, or method to manage them effectively.
That's where I come in.
I help you build a real “key” customer management plan , with the aim of consolidating relationships, increasing the value generated by each account and preventing the risk of loss.
What can I do for your business:
Mapping of strategic customers and analysis of their potential
Customized development plans for each key account
Definition of objectives, actions, metrics and interlocutors
Support in commercial relations: meetings, negotiations, follow-up
Alignment between sales, technical and post-sales offices to offer a consistent and solid experience.
My approach is operational and tailor-made: I work alongside you or your sales team, with simple but effective tools.
Because managing important clients doesn’t require complications: you need vision, method and continuity.